To download software you've purchased or upgrade to the latest version, please enter your email address and order reference number below, then click the Download button.
If DeskSpace or TopDesk do not work on your computer, or if you experience any graphical glitches when using them, installing the latest drivers for your video card will fix the problem 9 times out of 10.
You can find video driver download links for the most popular video cards below. If you can't find drivers for your video card, or installing the latest drivers does not fix the problem you're experiencing, please let us know and we'll do everything we can to get your software up and running.
Click here to download the latest ATI video drivers.
Click here to download the latest Intel video drivers.
Contact us and we'll be happy to help you find out.
To download your software go to the top of this page, enter the email address you supplied when you ordered and your order reference number, then press the Download button.
To upgrade to the latest full version of a product:
Your order reference number is listed in the download details email you received from us when you first ordered. If you didn't receive a download details email, please contact Customer Service.
If your order reference number isn't recognized, you may have accidently entered it incorrectly.
You can make sure you're entering the correct order reference number by checking the download details email you received from us when you ordered.
Some download managers can interfere with the download process. If you're using a download manager and are experiencing any problems downloading, please disable the download manager and try again.
If you still can't download your software, please contact Customer Service.
You can pay via:
Yes, the order process is extremely secure.
Orders are processed by Avangate and PayPal, trusted leaders in online payments. Avangate and PayPal help protect your credit card information with industry-leading security and fraud prevention systems.
Yes, your order will automatically be charged in your own currency.
Yes, volume discounts are available when you buy more than five licenses. Please contact Sales to find out more.
We will send you an email once your order has been processed.
Your order is delivered to you via electronic download. We will send you full instructions on how to download your order after it's processed.
If you paid by credit card or PayPal, your order will be delivered instantly. If you paid by PayPal eCheck your order will be delivered within five business days of receipt of payment.
We'll contact you as soon as your order has been processed. Credit card and PayPal orders are processed immediately, but purchases made by PayPal eCheck can take up to five business days to process. If you've ordered using one of these payment methods and you haven't heard from us after five business days, please contact Customer Service.
After your order has been processed, you will receive a download instructions email from Otaku Software.
Please allow up to two hours after your order has been processed to receive these emails. If your email account has a spam-filter, these emails may be sent to your junk email folder. If you're using a spam filtering service that requires manual email authorization, such as Spam Arrest, please allow up to one business day to receive these emails.
The download instructions email contain an order reference number. To download your software:
If you experience any problems downloading, please contact Customer Service.
If you have a question about your order that hasn't been answered above, please contact Customer Service.
Yes, a single license allows you to use a product on both your desktop and laptop. All our products are licensed for individual-use, which means that you can install and use them on your everyday computers (a desktop and a laptop, for example), but must purchase a separate license for every other person who uses them.
Yes, all our products come with 1 year of free upgrades.
After you buy a product you can use it (and any free upgrades) for as long as you want, and if you need to re-install it you can always re-download it from the Help page. Your license will never expire, and you will never be forced to upgrade.
Yes, all our products come with an unconditional 30 day money back guarantee.