Comments on: Beware Softonic Download Scam

By: Tom Clarke

Tom Clarke — Tue, 28 Sep 2010 09:57:08 +0000

@Lensman51: Softonic no longer offers the pay-per-download option, except in the rare case that a free download link is no longer available.

The Softonic Downloader is the most secure and the fastest way of downloading software from Softonic.

By using multi-thread technology, our downloads are faster and always available to our users.

Each file is checked for viruses and malware beforehand and we only add software from trusted developers to our website.

Should you have any further questions, please don´t hesitate to contact us.

By: Lensman51

Lensman51 — Tue, 17 Aug 2010 21:38:50 +0000

Whoops! I should put in a correction: I was updating the partner program: Advanced SystemCare 3 Free and was given SoftronicDownloader4480.exe when I clicked on the ‘Fee Download’ button on the Softronic site that I was taken to.

By: Lensman51

Lensman51 — Tue, 17 Aug 2010 21:08:59 +0000

I had a pop-up to download a new version of IOBIT Security Free. I was taken to a free download on the Softronic Site. I clicked on the free IOBIT download button but was given a softtronic downloader program instead in what looks to be a deliberate intermediate step. Well I don’t trust this way of working, either I get a download update in the normal way or I don’t install. Looking round the Internet this site may be safe but if it does not feel right, my sentiment is to avoid.

By: James Stewart

James Stewart — Tue, 27 Apr 2010 20:11:09 +0000

margo: What did you find in your My Documents directory? DeskSpace?

By: margo ford

margo ford — Thu, 22 Apr 2010 16:49:39 +0000

I found this accidentally iin my Documents. I have been trying to find out what it is and how it got there.
pls respond asap.

By: Gustavo B.

Gustavo B. — Mon, 04 Aug 2008 21:41:47 +0000

Softonic is absolutely a scam site whenever you try to download a trial software from the link of the original publisher in their site it will show a message like this:

“The download link from the publisher’s site appears to be broken”
“The file is always available through Softonic’s Deluxe Services”

I made a test for 10 different programs.

This is Bullshit… Don’t pay for trial software.

By: James Stewart

James Stewart — Thu, 10 Jul 2008 06:57:13 +0000

Tom: Thank you very much for your prompt response to this issue.

By: Tom Clarke

Tom Clarke — Wed, 09 Jul 2008 08:44:40 +0000

Hi there, short update: Our changes in the wording are already online as you can see on our site now. Again, we’d like to say sorry for any inconvenience caused. Tom at Softonic

By: Barr

Barr — Sun, 06 Jul 2008 15:46:17 +0000

Looks like this is the case with nearly everything on the site. I’ve just paid to download something else which is a trial version. Avoid these scammers.

By: Tom Clarke

Tom Clarke — Fri, 27 Jun 2008 14:05:03 +0000

Dear Otaku Software team,

We are very sorry for any confusion caused. It was never our intention to mislead our users. As an immediate step we have deactivated the paid download option on our Deskspace download pages. As soon as possible, we will change the wording of the paid download option on all program pages to “Download trial version of %program_name% from Softonic” to make it clearer that you pay for getting the software from our server, not purchasing the full version. Thanks a lot for your feedback.

Regards from the Softonic team in Barcelona