http://www.otakusoftware.com/blog/2006/03/08/how-not-to-use-a-blog/ Otaku Software Weblog Thu, 12 Apr 2012 09:00:12 +0000 hourly 1 http://wordpress.org/?v=3.4.2 http://www.otakusoftware.com/blog/2006/03/08/how-not-to-use-a-blog/comment-page-1/#comment-762 DeWitte Wilson Sun, 19 Mar 2006 18:30:29 +0000 http://www.otakusoftware.com/blog/2006/03/08/how-not-to-use-a-blog/#comment-762 As a software developer, I have had many different user "experiences" Some people will send you an Excel worksheet full of changes that they need along with a priority, and others may send a one time email and that is the last you hear of them. Unfortunately, sometimes the squeeky wheel gets the oil and the non-complaining users get lost in the shuffle. You think to yourself, "Well, they aren't complaining, so it must be working." In reality, their requirement could be eating at them on a daily basis. I, however, don't recall ever having someone NEVER call me about a problem and then report on it somewhere else. It is an interesting and unfortunate situation because now you find yourself having to fight negative propaganda, which is never fun. As a software developer, I have had many different user “experiences” Some people will send you an Excel worksheet full of changes that they need along with a priority, and others may send a one time email and that is the last you hear of them. Unfortunately, sometimes the squeeky wheel gets the oil and the non-complaining users get lost in the shuffle. You think to yourself, “Well, they aren’t complaining, so it must be working.” In reality, their requirement could be eating at them on a daily basis. I, however, don’t recall ever having someone NEVER call me about a problem and then report on it somewhere else. It is an interesting and unfortunate situation because now you find yourself having to fight negative propaganda, which is never fun.

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